top of page

Privacy + Terms

Cloud Company ("we", "us", or "our") is committed to protecting the privacy of its users. This Privacy Policy describes how Cloud Company collects, uses, and shares personal information when you use our mobile application Arkitect.

Information We Collect
  • Personal Information: When you register an account with Arkitect, we may collect personal information such as your name, email address, billing address, and payment information.

  • Usage Data: We collect information on how you interact with Arkitect, including pages visited, features used, session duration, and error logs.

  • Device Information: We collect device information such as device type, operating system version, device settings, and unique device identifiers.

  • Location Information: With your consent, we may collect information about your device's precise or approximate location using GPS, Wi-Fi, or mobile network signals.

How We Use Your Information

We use the information collected for the following purposes:

  • To provide and maintain Arkitect and its features.

  • To personalize your experience and tailor content to your preferences.

  • To communicate with you, including responding to your inquiries, providing customer support, and sending important notices.

  • To analyze usage trends, monitor the effectiveness of our marketing campaigns, and improve Arkitect's performance and user experience.

  • To detect, prevent, and address technical issues and security vulnerabilities.

Data Sharing and Disclosure

We may share your personal information with the following categories of third parties:

  • Service Providers: We may engage third-party service providers to assist us in providing Arkitect and its features, such as hosting services, analytics providers, payment processors, and customer support services.

  • Legal Compliance: We may disclose your information in response to legal requests from government authorities, law enforcement agencies, or as required by applicable laws and regulations.

  • Business Transfers: If Cloud Company is involved in a merger, acquisition, asset sale, or other corporate transaction, your information may be transferred as part of the transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, and regular security assessments. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Arkitect is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or expunge your account and relative information from our data storage, please contact us at admin@cloudcompany.ca.

Privacy and ToU
Subscription Details

Subscription Details for Arkitect App

Last updated March 8, 2024

Arkitect is a monthly subscription-based edtech app offering certified tech education in bite-sized chunks with interactive games.

To ensure uninterrupted access to our educational content, your subscription automatically renews monthly. We defer the first month's subscription payment until after the trial period. Unless canceled at least 24 hours before the end of the trial period, your subscription will renew for another month.

 

Your Apple account will be charged for renewal within 24 hours before the end of the current period.

Payment will be charged to your Apple account upon confirmation of purchase.

How to Cancel Your Subscription:

If you purchased the Arkitect subscription from the App Store, you can cancel it directly through your Apple account. For detailed instructions on canceling your Arkitect subscription, please visit https://support.apple.com/en-us/HT202039.

Once canceled, your subscription will not auto-renew, but you can continue to enjoy our services until the end of the subscription period.

bottom of page